Journey To The Centre Of The Crowd …And Back Again – Crowdsourcing for New...
Crowdsouring is a buzzword that has been knocking around for a while now. There is a lot of thought, theory and ongoing conversation about it, and we’re starting to see brands begin to use it in...
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UX London – How To Take Care Of Your Users
We may joke about users being lazy, inpatient and never happy. But we do love them and really want to take care of them! I spent 3 amazing days at the UX London 2010 conference & workshop; it was...
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The Face Guide To Getting –Safely- Beaten up on the Internet
A month ago, I was reading this excellent guide to getting beaten up on the Vice Magazine website. I am not a massive fan of violence, but the article gives an interesting insight on how real men, as...
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Face on Enterprise 2.0 at Insight's technology conference in Manchester
September’s conferences apocalypse is upon us again I will be speaking at Insight’s technology conference in Manchester, one of the UK’s most comprehensive congregations of IT professionals. This...
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8 Tips To Help You Make The Most Of Social Media Research In Your Company
To gain traction with social media research within your company you have to help the business answer the question “what do I do with all this data?” 1. Hippos Rule – “Highest Paid Persons Rule” before...
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Hooray/Oh No… It's Testing Time
The testing phase of any web development project is a double-edged sword. On the one hand, it’s really, really exciting but, on the other, it can be a torrid, drawn out affair. It’s exciting because...
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Social media monitoring: from data to insights (a Face/O2 case study)
We recently presented at the MRS Social Media conference in London to discuss the work carried out with O2 UK around social media monitoring and social CRM. We designed a research + technology solution...
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Incidental Media – Devices Won’t Be Passive Any More
I just stumbled upon BERG and Dentsu’s latest video about their research on Incidental Media. It really is an amazing way of envisioning the future! Media surfaces: Incidental Media from Dentsu London...
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Marion’s Future Web Predictions
Lately I’ve been exploring and writing about the web… a lot. The main purpose of my research is to discover the best ways to make the web beautifully interactive, attractive to the users and, all...
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Social Media Intern Required!
Hello! We are currently looking for a Social Media Intern to help with day to day monitoring of social media data, cleaning irrelevant mentions and applying accurate sentiment scoring to verbatim. You...
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Your Mobile Phone Leaks
Jess Owens talks about mobile data in the latest issue of design/architecture magazine ICON, issue 106 on mobile phones “This year the number of mobile phones will exceed the 7 billion humans on the...
View ArticleFuture Mobile Research. Mining Reality Through the Mobile Phone
Social media made online social behaviour measurable. Now smartphones are doing the same with face-to-face interaction – thanks to ‘machine sensing’. Machine sensing is basically data collection...
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Digital gets physical: Thoughts from SXSW
SXSW Interactive, the annual tech and digital media conference in Austin, Texas, has been a fertile hunting ground (and a spring getaway) for Facers for a few years now. By day we consume ideas in five...
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Why Market Researchers Should Learn To Code
The internet and digital technologies are an integral part of the modern world – and as marketers and researchers, we are immersed in this space. We’re helping brands communicate effectively in social...
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